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Guarantee

We pride ourselves on our service, and do all we can to make ordering from us convenient, easy, and enjoyable. We also guarantee your satisfaction with every product you order. If you are not 100% satisfied for any reason, we'll refund the full purchase price, no questions asked.

Exceptional Customer Support
Customer service is our number one priority. Miracle II Online™ (Miracleii.com™) strives to provide our customers with trained, knowledgeable, and always friendly customer support. And if we don’t know the answer to your question, we'll find out and e-mail or call you back.

Please call our Customer Support Department at (888)263-8094 or (303) 593-0807 for any of the following reasons:
  • To order by phone
  • If you need help selecting the right product for you
  • If you want to know the status of your order
  • If you have questions about your order or a product you purchased from us that was not answered in the Miracle II Brochure
Return Policy
If you are dissatisfied with your merchandise you may return it within 15 days from the date you received your order, along with a copy of your sales receipt. It's part of our no-risk customer guarantee. You must call or email Customer Support to obtain a Return Merchandise Authorization Number (RMA#) prior to its return. Shipping charges are not refunded and you will be responsible for the shipping fees necessary to return your product(s) to us. Returns with RMA# will be processed within 5 business days of receipt of your returned product(s) and a credit will be issued in the original form of payment.

Please return merchandise to the following address:

Miracleii.com
5304 Mining Camp Trail
Parker, CO 80134

If you have product questions or concerns please feel free to contact our Internet Customer Support Department at (303) 593-0807 or e-mail us at support@miracleii.com.

No Minimum Order
We do NOT require any minimums on your order. You’re free to order whatever you need, even if it’s one small item.

We’re ready to serve you when it’s most convenient for you. Call us at (888)263-8094 between regular business hours (8am-5pm Colorado time) to speak to our friendly Customer Service Representatives, or order directly from our web site.

Orders are Processed Within 24 Hours
With some exceptions, we stock every item found on our web site so we can process your order within 24 hours from when we receive your order.

Shop our online store to view our inventory of Miracle II™ products.

Low Price Guarantee

Unfortunately the internet has cultivated the growth of online retailers who operate online businesses as "sales-only" operations. As a result, with virtually no overhead involved, these companies are able to sell you product at a discounted rate. However, when you need to reach a live person, or someone for customer support, you either have to leave a voice-mail or call the manufacturer. In either case, the wait time (and cost) for a call back can be significant. Miracleii.com is not a "virtual" company. Miracleii.com not only strives to bring you competitive prices but the best in customer care. Miracleii.com offers a toll-free number (8-5 MST) dedicated to our Miracle II customers, Email support with prompt response time, UPS tracking e-mailed directly to our customers, and e-mailed updates on your order status. Miracleii.com's customer support representatives are here beyond your order to answer any questions, concerns, or comments you may have.

Given the above, Miracleii.com still understands that price is important. So, Miracleii.com will generally meet or beat any legitimate price on the same product(s). If you do find a lower price than ours, please contact us and let us earn your business! To verify a competitor's price, please do any one of the following:

E-mail support@miracleii.com, Call us at 888-263-8094 or (303) 593-0807 with the competitor's price and website address (We need the exact address showing the product, size, and price in question. It's usually easiest to go to that page, copy the address from your browser, and then paste it into an e-mail to us).

One Caution: An important reason we don't make a universal "lowest price" promise is that we frequently run into situations where others have quoted special pricing on closeouts, distressed/discontinued merchandise, demo products, returned goods,"B" grade products, rebottled products, or "no-support" sales. We ask that you make sure you're getting everything you would be getting from Miracleii.com before you decide to go with one of those seemingly Extraordinary "deals".
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